Shipping Policy
Shipping Policy
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General Information
This Shipping Policy describes the terms for delivery of products purchased on our website. All deliveries are made using the delivery methods chosen by the customer at checkout.
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Delivery Times
The total delivery time includes:
• Processing Time: Orders are prepared and shipped within 1 to 5 business days from confirmation, depending on order volume.
• Shipping Time: Once the order is shipped, it will be delivered within 0 to 15 business days, depending on the destination and shipping conditions.
The total estimated delivery time is between 1 and 20 business days.
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Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be clearly stated at checkout and are the customer's responsibility, unless otherwise specified in promotions or special offers.
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Order Tracking
Once your order has been shipped, a tracking number will be provided. You can track your package via the carrier's website or our tracking interface. Tracking information may take a few hours to update after shipment.
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Delivery Address
It is the customer's responsibility to provide a correct and complete delivery address when placing an order. We cannot be held responsible for delivery errors caused by incorrect or incomplete addresses. If the package is returned due to an address error, additional fees may apply for redelivery.
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Receipt of Products
When receiving your order, it is recommended that you check the condition of the package before signing for delivery. If the package is damaged, you must immediately notify the carrier and refuse the delivery. If a damaged package is accepted, we cannot be held responsible for any damages that occurred during shipping.
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Delivery Issues
In case of delays or delivery issues, please contact us as soon as possible to resolve the situation. We will do our best to locate the package or take appropriate action, such as resending the product or issuing a refund, in accordance with applicable laws.
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International Deliveries
We offer international deliveries to selected countries. International delivery times and fees may vary depending on the destination. The customer is responsible for any customs duties, taxes, and other fees related to the import of products into the destination country.
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Changes to the Shipping Policy
We reserve the right to change this Shipping Policy at any time. Any changes will be published on our website and will apply to orders placed after the publication date.
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General Terms
This Shipping Policy is governed by Swedish law, and any disputes arising in connection with this policy will be resolved by the competent courts in the consumer's place of residence.